Contact BingBong
We'd love to hear from you! Get in touch with our friendly team
Get In Touch
Address
123 Fun Street
Happy Town, HT 12345
United States
Phone
Main: (555) 123-4567
Toll-Free: (800) 123-4567
General: info@bingbong.com
Bookings: bookings@bingbong.com
Support: support@bingbong.com
Business Hours
Monday - Friday: 9:00 AM - 7:00 PM
Saturday - Sunday: 10:00 AM - 6:00 PM
Open 7 Days a Week!
Our Services
Frequently Asked Questions
How far in advance should I book?
For summer camp, we recommend registering early as spots fill up quickly! For entertainment and playground parties, booking 2-4 weeks in advance is ideal, but we can often accommodate last-minute requests.
What ages do you cater to?
Our services are designed for children ages 3-12. Summer camp has age-specific groups, the playground welcomes all ages with parent supervision for younger children, and our entertainment can be tailored to any age group.
Are your facilities safe?
Absolutely! Safety is our top priority. All our facilities are regularly inspected, our staff is trained in first aid and CPR, and we maintain strict supervision ratios. The playground equipment meets all safety standards.
Do you provide food?
Yes! Summer camp includes healthy snacks and lunch. Party packages can include food and beverages. The playground has a café with kid-friendly meals and snacks. We accommodate dietary restrictions and allergies.
What's your cancellation policy?
Cancellations made 30+ days in advance receive a full refund. Cancellations 14-30 days before receive a 50% refund. Within 14 days, we offer credit toward future services. Contact us to discuss special circumstances.